EOU Bookstore Retail Associate

Join the EOU Bookstore team as a Retail Associate! This role supports the bookstore’s mission to create retail and learning experiences that engage students, support faculty, and build alumni loyalty. You will provide superior customer service and support store operations, ensuring the bookstore operates at optimal performance. This position is ideal for students who are enthusiastic, detail-oriented, and eager to learn about retail management.

Supervisors Name & Title	Rayne Chrusoskie, Store Manager
Student Job Title	EOU Bookstore Retail Associate
Department	EOU Bookstore
Position Funding	Work-study required
Number of Student Positions	1
Job Category	Student employee
Job Level & Compensation/Wage	$13.20 per hour (Level 1)
Job Location	On-campus, in-person
Job Duration	Academic year with the possibility of extending to summer depending on operational needs and performance
Type of work schedule	Flexible; must be able to work shifts during bookstore hours (typically 8 AM to 5 PM) including occasional weekends for special events
Estimated numbers of hours per week	10-15 hours with potential for additional hours during peak periods such as the beginning of semesters and textbook buyback events
Promotional-focused position summary:	Join the EOU Bookstore team as a Retail Associate! This role supports the bookstore’s mission to create retail and learning experiences that engage students, support faculty, and build alumni loyalty. You will provide superior customer service and support store operations, ensuring the bookstore operates at optimal performance. This position is ideal for students who are enthusiastic, detail-oriented, and eager to learn about retail management.
Experiential Leaning:	As an EOU Bookstore Retail Associate, you will gain practical experience in retail operations, customer relations, and inventory management. This role provides an excellent opportunity to apply principles of retail management and customer service from business courses to a real-world environment, enhancing your understanding of the retail industry.
Professional Development:	This position offers numerous professional development opportunities. You will receive job-specific training provided by the EOU Bookstore and participate in University-wide training events. Additionally, you will have access to multicultural-sponsored training activities, career exploration activities via Career Services, and resume reviews with Career Services and/or WorkSource Oregon. These experiences will help you build professional competencies such as communication, teamwork, and customer engagement, preparing you for a successful career in retail management or other customer-focused roles.
Summary of Job Duties/Responsibilities/Essential Functions:	– Assist with processing sales transactions involving cash, credit, or financial aid payments. – Provide a friendly atmosphere by greeting customers and ensuring a positive experience throughout their visit. – Take initiative to support store operations, including operating equipment and cash register while ensuring speed of service and accurate transactions. – Keep the store looking fresh by shelving, arranging, cleaning, and organizing products or space within the store. – Perform additional duties as required, particularly during peak periods such as the beginning of semesters and textbook buyback events.
Minimum Qualifications:	– Enrollment: Must be a currently enrolled student at Eastern Oregon University and in good academic standing. – Confident and comfortable engaging customers to deliver an elevated experience. – An outstanding attitude with the willingness to learn and the capability to excel in a fast-paced team environment. – Basic math, keyboarding, and data entry skills. – Flexible availability throughout the academic year, including peak periods.
Preferred Qualifications:	– Strong interpersonal and communication skills. – Prior retail or customer service experience. – Ability to handle multiple tasks simultaneously in a fast-paced environment. – Familiarity with POS systems and basic computer applications.
Desired Knowledge, Skills & Abilities:	– Detail-oriented with a knack for visual merchandising. – Proactive in identifying tasks that need to be done and taking initiative to complete them. – Ability to work effectively both independently and as part of a team. – Strong problem-solving skills and the ability to adapt to changing situations.
Required Application Material:	– Resume – Intro/Cover Letter
Send Application Materials To:	Rayne Chrusoskie, Store Manager
Job Opening Date:
Job Closing Date:
First Day of Application Review:
Estimated Start Date:
Special Message	Eastern Oregon University is an EEO Employer and welcome applications from women, members of historically underrepresented minority groups, US Veterans, and persons with disabilities. EOU is committed to providing equal opportunity in its recruitment, admissions, educational programs, activities and employment without illegal discrimination on the basis of age, color, disability, national origin, race, marital status, religion, sex, sexual orientation, gender identity, gender expression or any status as protected by state or federal law.
Position Description	https://www.eou.edu/career/files/2024/06/EOU-Bookstore-Retail-Associate.pdf