Student Financial Services Assistant

The Student Financial Services Office Assistant is responsible for providing support in daily office operations. This role involves collaborating with the team on various office tasks, ensuring a smooth workflow. This position offers an upbeat, and focused, fostering productivity and positivity among team members. Additionally, the student will have the opportunity to develop time management skills and the ability to stay on-task, contributing to personal and professional growth.

Supervisors Name & Title	Karen Wilburn, Revenue Agent 2
Student Job Title	Student Financial Services Assistant
Department	Student Financial Services
Position Funding	Work-study preferred
Number of Student Positions	1
Job Category	Student employee
Job Level & Compensation/Wage	$13.20 per hour (Level 1)
Job Location	On-campus, in-person
Job Duration	Academic year; work hours available during breaks in enrollment, with possible summer work
Type of work schedule	Fixed; morning or afternoon shifts Monday through Friday
Estimated numbers of hours per week	8 hours
Promotional-focused position summary:	Join the Student Financial Services team at Eastern Oregon University as a Student Financial Services Assistant! This role involves providing support in daily office operations, ensuring a smooth workflow, and fostering productivity and positivity among team members. If you are detail-oriented, organized, and have a strong customer service background, this position offers valuable hands-on experience in a dynamic and supportive environment.
Experiential Leaning:	As a Student Financial Services Assistant, you will gain practical experience in financial services operations and apply theoretical knowledge from accounting courses to real-world scenarios. This role provides an excellent opportunity to enhance your time management skills, organizational abilities, and customer service expertise.
Professional Development:	This position offers numerous professional development opportunities. You will receive job-specific training provided by the Student Financial Services department and participate in University-wide training events. Additionally, you will have access to multicultural-sponsored training activities, career exploration activities via Career Services, and resume reviews with Career Services and/or WorkSource Oregon. These experiences will help you build professional competencies such as communication, problem-solving, and attention to detail, preparing you for diverse career paths.
Summary of Job Duties/Responsibilities/Essential Functions:	– Respond to student and staff emails professionally. – File and organize electronic and physical documents. – Assist with copying and processing financial reports and forms. – Help maintain a structured and efficient office environment.
Minimum Qualifications:	– Current or following-term undergraduate enrollment of at least 6 credits/graduate enrollment of 9 credits. – Must be in good academic standing (GPA 2.0 or higher). – Passing a background check pending employment offer. – Completion of Accounting 211. – Basic Excel skills (no expectation of using formulas). – Knowledge of word processing using Microsoft Office. – Prior customer service experience.
Preferred Qualifications:	– Demonstration of communication skills both written and verbal with a friendly and positive demeanor. – Strong organizational skills and attention to detail. – Ability to multitask and prioritize tasks effectively. – Experience with basic office equipment and computer applications. – Experience using 10 Key.
Desired Knowledge, Skills & Abilities:	– Ability to prioritize a variety of tasks to completion. – Ability to stay on-task and focused. – Ability to retain training information and job duties for further growth. – Ability to work in non-busy/noisy environments. – Time management skills are essential. – Independent of phone and a team player not focused on texting environment. – High confidentiality is critical.
Required Application Material:	– Resume – Brief cover letter
Send Application Materials To:	Karen Wilburn: kwilburn@eou.edu
Job Opening Date:	2/16/2024
Job Closing Date:	2/28/2024
First Day of Application Review:	3/1/2024
Estimated Start Date:	3/10/2024
Special Message	Eastern Oregon University is an EEO Employer and welcome applications from women, members of historically underrepresented minority groups, US Veterans, and persons with disabilities. EOU is committed to providing equal opportunity in its recruitment, admissions, educational programs, activities and employment without illegal discrimination on the basis of age, color, disability, national origin, race, marital status, religion, sex, sexual orientation, gender identity, gender expression or any status as protected by state or federal law.
Position Description	https://www.eou.edu/career/files/2024/06/Student-Financial-Services-Assistant.pdf