Mountaineer Information Center Student Assistant

This is a homework-friendly job allowing you to practice your interpersonal communication skills and increase your customer service experience. You will meet new students helping them find their way around campus and access resources.

Supervisors Name & Title	Elilai Kailang, Admin Prog. Specialist
Student Job Title	Mountaineer Information Center Student Assistant
Department	ROI/Info Center
Position Funding	Federal Work Study-funded position
Number of Student Positions	2 to 3
Job Category	Student employee
Job Level & Compensation/Wage	Level 1, $13.70
Job Location	On-campus, in-person
Job Duration	2024-2025 School year
Type of work schedule	Flex schedule – agreed upon; Split-shift – several blocks of time in the same day
Estimated numbers of hours per week	4-12 hrs/Wk
Experiential Learning:	Student employees will learn how to use critical thinking skills to solve challenges and answer questions. Communication theory and practice will be used on the job.
Professional Development:	Developing exceptional customer service skills
Summary of Job Duties/Responsibilities/Essential Functions:	– Customer service: Answering customer questions and greeting and escorting visitors within the building and around campus – Event Planning: Assist with campus events in Mountaineer Information Center – Managing Food Pantry: Assist with receiving and packing items, unloading food, stocking/organizing shelves, and maintaining cleanliness. – Administrative: Perform general clerical duties, this includes but is not limited to on-campus deliveries, photocopying, filing, computer work, typing, data entry, answering the telephone, directing calls, and mail pick-up and dissemination. – Mail Distribution: Assisting with shipping and receiving mail to and from the – Office Inventory – Labeling, counting, updating/maintaining records and sorting supplies for Regional Outreach & Innovation (ROI) and Info Center.
Minimum Qualifications:	Enrolled at EOU for a minimum of six (6) credits; In good academic standing
Preferred Qualifications:	Previous customer service experience; EOU general knowledge of campus, departments, and resources.
Desired Knowledge, Skills & Abilities:	– Demonstratable interpersonal and customer service skills with faculty, staff, students, and the public –  Professional work ethic and independent time management skills –  Detail-oriented on various tasks and projects
Required Application Material:	Resume, Intro/Cover Letter
Send Application Materials To:	eelobt@eou.edu; Elilai Kailang
Job Opening Date:	10/8/2024
Job Closing Date:	Open Until Filled
First Day of Application Review:	10/16/2024
Estimated Start Date:	10/28/2024
Special Message	Eastern Oregon University is an EEO Employer and welcome applications from women, members of historically underrepresented minority groups, US Veterans, and persons with disabilities. EOU is committed to providing equal opportunity in its recruitment, admissions, educational programs, activities and employment without illegal discrimination on the basis of age, color, disability, national origin, race, marital status, religion, sex, sexual orientation, gender identity, gender expression or any status as protected by state or federal law.
Position Description (PDF)	Under construction.