College of Science, Technology, Mathematics, and Health Science Student Office Assistant

Join the College of Science, Technology, Mathematics, and Health Science (STMHS) at Eastern Oregon University as a Student Office Assistant! This role supports the College’s mission of education and service by assisting faculty, administration, staff, and students in various administrative tasks. You will work closely with the STMHS Office Team to complete everyday functions within the office, ensuring a smooth operation. If you are detail-oriented, organized, and have strong communication skills, this position offers valuable hands-on experience in an academic environment.

Supervisors Name & Title	Jamie Baker, Administrative Program Specialist
Student Job Title	College of Science, Technology, Mathematics and Health Science Student Office Assistant
Department	College of Science, Technology, Mathematics and Health Science (STMHS)
Position Funding	Work-study preferred but not required
Number of Student Positions	1
Job Category	Student employee
Job Level & Compensation/Wage	$13.70 per hour (Level 2)
Job Location	On-campus, in-person
Job Duration	Academic year with potential for summer employment based on performance and departmental needs
Type of work schedule	Flexible; office hours are from 7 AM to 4:30 PM, Monday to Friday. Specific hours will be determined based on the student’s class schedule and office needs.
Estimated numbers of hours per week	10-15 hours depending on office workload and student availability
Experiential Leaning:	As a Student Office Assistant, you will gain practical experience in customer service, communication, and office management. You will assist in preparing and distributing college communications, managing databases, and supporting events. This role provides an excellent opportunity to apply theoretical knowledge from your studies to real-world tasks, enhancing your understanding of office operations and administrative support.
Professional Development:	This position offers numerous professional development opportunities. You will receive job-specific training provided by the STMHS Department and participate in University-wide training events. Additionally, you will have access to multicultural-sponsored training activities, career exploration activities via Career Services, and resume reviews with Career Services and/or WorkSource Oregon. These experiences will help you build professional competencies such as effective communication, teamwork, and problem-solving, preparing you for diverse career paths.
Summary of Job Duties/Responsibilities/Essential Functions:	– Customer Service: Provide exceptional customer service by assisting students, faculty, partners, and staff with inquiries in person, via phone, and email. Be a welcoming and helpful point of contact for all questions. – Communication: Assist in preparing and distributing college communications, including emails, newsletters, and informational materials. Collaborate with colleagues to ensure timely and accurate information dissemination. – Office Assistance: Perform general office tasks such as photocopying, scanning, faxing, and managing office supplies. Keep the office environment tidy and organized. – Special Projects: Assist with special projects or research assignments as assigned by the Dean’s Office staff. Responsible for creating new student files for the Clinical Mental Health Counseling Program. Maintain and update CMHC student folders, ensuring all student data is current and complete.
Minimum Qualifications:	– Strong Communication Skills: Excellent verbal and written communication skills are essential for effective customer service and document processing. – Attention to Detail: The ability to maintain precise and accurate records. – Computer Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and the ability to quickly learn and navigate database systems. – Organizational Skills: Strong organizational skills to manage office materials and maintain a well-organized work environment. – Dependability: Punctuality, reliability, and the ability to work independently and as part of a team. – Ability to handle confidential information with discretion. – Must be enrolled in at least 6 credits with a minimum GPA of 2.0.
Preferred Qualifications:	– Previous Office Experience: Experience working in an office setting, particularly in a customer service or administrative role. – Work-Study Eligibility. – Prior office experience. – Customer Service Experience: Experience in customer service roles, whether in retail, hospitality, or other industries. – Ability to maintain confidentiality. – Professional work ethic. – Independent time management skills. – Strong Communication Skills: Exceptional verbal and written communication skills with an emphasis on clarity, professionalism, and the ability to convey complex information concisely. – Problem-Solving Skills: Previous experience in solving complex problems or addressing challenging situations effectively. – Teamwork: A track record of successful collaboration with colleagues and the ability to work well in a team-oriented environment. – Leadership or Initiative: Examples of taking on leadership roles or demonstrating initiative in previous work, volunteer, or academic experiences. – Work Ethic: Consistent punctuality, reliability, and a strong work ethic as evidenced by previous work or academic performance. – Adaptability: The ability to quickly adapt to changes in policies, procedures, and technologies. – Great attention to detail. – Self-starter.
Desired Knowledge, Skills & Abilities:	– Strong critical thinking skills and the ability to respond promptly to office needs. – Flexibility and adaptability in a fast-paced environment. – Leadership or initiative in previous roles.
Required Application Material:	– Resume – Intro/Cover Letter
Send Application Materials To:	Jamie Baker, Administrative Program Specialist
Job Opening Date:
Job Closing Date:
First Day of Application Review:
Estimated Start Date:
Special Message	Eastern Oregon University is an EEO Employer and welcome applications from women, members of historically underrepresented minority groups, US Veterans, and persons with disabilities. EOU is committed to providing equal opportunity in its recruitment, admissions, educational programs, activities and employment without illegal discrimination on the basis of age, color, disability, national origin, race, marital status, religion, sex, sexual orientation, gender identity, gender expression or any status as protected by state or federal law.
Position Description	https://www.eou.edu/career/files/2024/06/College-of-Science-Technology-Mathematics-and-Health-Science-Student-Office-Assistant.pdf