Financial Aid Office Student Worker 1

Join our dedicated team in the Financial Aid Office and play a key role in helping students secure the financial support they need to achieve their educational goals. As a Student Worker, you will gain valuable hands-on experience in a professional setting, working closely with experienced financial aid professionals. Your responsibilities will include managing office tasks, filing important documents, and providing essential support to both students and staff. This is an excellent opportunity to develop your skills while making a meaningful impact on our student community.

Supervisors Name & Title	Jason Hibbert, Financial Aid Director
Student Job Title	Financial Aid Office Student Worker
Department	Financial Aid Office (SFA)
Position Funding	Work-study required
Number of Student Positions	1
Job Category	Student employee
Job Level & Compensation/Wage	$13.70 per hour, (Level 1)
Job Location	On-campus, in-person
Job Duration	Academic Year (September to June)
Type of work schedule	Part-time; hours primarily during the Financial Aid Office’s standard operating hours (Monday to Friday 8 AM to 5 PM)
Estimated numbers of hours per week	10-15 hours
Experiential Learning:	As a Financial Aid Office Student Worker, you will gain a comprehensive understanding of the financial aid process, learning how federal, state, and institutional aid supports students in their educational journey. This role will provide you with hands-on experience in data entry, document processing, and office management, helping you to develop a keen eye for detail and the ability to manage sensitive information with confidentiality. Through interactions with students, staff, and visitors, you will enhance your customer service and communication skills, which are crucial in any professional setting.
Professional Development:	As a Financial Aid Office Student Worker, you will develop essential professional skills, including organization, communication, and technical proficiency, while gaining hands-on experience in a higher education setting. You’ll enhance your customer service abilities by assisting students and staff, all while learning to manage tasks efficiently and maintain accurate records. Additionally, you’ll have access to department-specific training and opportunities for career growth, helping you build a strong foundation for your future career.
Summary of Job Duties/Responsibilities/Essential Functions:	Ninety percent – Data Entry: – Enter financial aid data into the system. – Keep student records accurate and confidential. Eight percent – Office Tasks and Reception: – Perform general office duties: copying, scanning, faxing, and managing supplies. – Maintain a tidy and organized office and reception area. – Provide excellent customer service to students, parents, and visitors in person, by phone, and via email. One percent – Communication: – Help prepare and send out financial aid information through emails, newsletters, and other materials. One percent – Special Projects: – Assist with special projects or research as assigned.
Minimum Qualifications:	– Must be a currently enrolled student at Eastern Oregon University and in good academic standing. – Attention to Detail: The ability to maintain precise and accurate records is crucial to ensure compliance with financial aid regulations. – Dependability: Punctuality, reliability, and the ability to work independently and as part of a team.
Preferred Qualifications:	– Familiarity with the university’s student information systems or other relevant software. – Ability to keep accurate records and manage sensitive information confidentially. – Proficiency in database systems. – Previous office experience, especially in customer service or administrative roles. – Involvement in student leadership activities.
Desired Knowledge, Skills & Abilities:	– Strong focus and task management skills – Organizational skills, including multitasking and time management – Effective communication skills, both written and verbal
Required Application Material:	– Resume – Intro/Cover Letter
Send Application Materials To:	Jason Hibbert, Program Representative 2: Jason Hibbert jhibbert@eou.edu
Job Opening Date:	8/18/2024
Job Closing Date:	Open Until Filled
First Day of Application Review:	9/23/2024
Estimated Start Date:	10/01/2024
Special Message	Eastern Oregon University is an EEO Employer and welcome applications from women, members of historically underrepresented minority groups, US Veterans, and persons with disabilities. EOU is committed to providing equal opportunity in its recruitment, admissions, educational programs, activities and employment without illegal discrimination on the basis of age, color, disability, national origin, race, marital status, religion, sex, sexual orientation, gender identity, gender expression or any status as protected by state or federal law.
Position Description	https://www.eou.edu/career/files/2024/08/Financial-Aid-Office-Student-Worker-1.pdf