Student Computer Lab Aide

Join the College of Education and College of Business at Eastern Oregon University as a Student Computer Lab Aide! This role is crucial for maintaining the smooth operation of the computer lab in Zabel Hall. You will assist students with technical issues, monitor the lab, and ensure that university guidelines for computer use are followed. If you are a detail-oriented problem solver with strong technical skills, this position offers valuable hands-on experience in IT support within an academic environment.

Supervisors Name & Title	Janet Frye, Administrative Program Assistant, Graduate Programs & Graduate Admission
Student Job Title	Student Computer Lab Aide
Department	College of Education and College of Business
Position Funding	Federal Work-Study Eligibility Required
Number of Student Positions	Up to 5 part-time student employees
Job Category	Student employee
Job Level & Compensation/Wage	$13.20 per hour (Level 1)
Job Location	On-campus, in-person
Job Duration	Academic year (Fall to Spring)
Type of work schedule	Part-time; flexible hours primarily between 8 AM to 5 PM, Monday through Friday based on class schedules and lab usage
Estimated numbers of hours per week	10-15 hours
Experiential Leaning:	As a Student Computer Lab Aide, you will gain practical experience in IT support and customer service. You will develop skills in computer operations, troubleshooting, and assisting non-technical users. This role provides an excellent opportunity to apply your technical knowledge to real-world scenarios, enhancing your understanding of computer lab management and support.
Professional Development:	This position offers numerous professional development opportunities. You will receive job-specific training provided by the College of Education and College of Business and participate in University-wide training events. Additionally, you will have access to multicultural-sponsored training activities, career exploration activities via Career Services, and resume reviews with Career Services and/or WorkSource Oregon. These experiences will help you build professional competencies such as communication, teamwork, and problem-solving, preparing you for diverse career paths in technology and customer support roles.
Summary of Job Duties/Responsibilities/Essential Functions:	– Monitor the computer lab in Zabel Hall to ensure smooth operations. – Fix printer jams and perform basic troubleshooting of computer and printer issues. – Assist students with questions and computer concerns. – Ensure computer etiquette and adherence to university guidelines for computer use.
Minimum Qualifications:	– Must be attending EOU and enrolled in a minimum of six (6) academic credits. – Must have work-study funds.
Preferred Qualifications:	– Prior experience in a technical support role. – Familiarity with the operating systems and software used in the computer lab.
Desired Knowledge, Skills & Abilities:	– Strong understanding of computer hardware and software troubleshooting. – Excellent communication skills and the ability to assist non-technical users. – Detail-oriented with good problem-solving skills. – Ability to work independently and manage time effectively.
Required Application Material:	– Resume – Intro/Cover Letter
Send Application Materials To:	Janet Frye, Administrative Program Assistant, Graduate Programs & Graduate Admission
Job Opening Date:
Job Closing Date:
First Day of Application Review:
Estimated Start Date:
Special Message	Eastern Oregon University is an EEO Employer and welcome applications from women, members of historically underrepresented minority groups, US Veterans, and persons with disabilities. EOU is committed to providing equal opportunity in its recruitment, admissions, educational programs, activities and employment without illegal discrimination on the basis of age, color, disability, national origin, race, marital status, religion, sex, sexual orientation, gender identity, gender expression or any status as protected by state or federal law.
Position Description	https://www.eou.edu/career/files/2024/06/Student-Computer-Lab-Aide.pdf