IT Equipment Systems Student Technician

This position offers hands-on experience in the area of IT support and will expand the student’s technical skills, professionalism, problem-solving, and learning how to work in a fast-pace, independent work environment. Student employees enjoy a supportive atmosphere and gain experience working with clients and meeting their equipment needs.

Supervisors Name & Title	Le Anne Slippy, Assistant Director of Information
Student Job Title	IT Equipment Systems Student Technician
Department	Information Technology (IT)
Position Funding	Federal Work Study
Number of Student Positions	1
Job Category	Regular Student Employment
Job Level & Compensation/Wage	$14.20; Level 2
Job Location	On-Campus; In-Person
Job Duration	Academic Year
Type of work schedule	Flexible schedule
Estimated numbers of hours per week	6 to 8 hours per week
Experiential Learning:	Students will apply communication concepts by interacting with the department staff and EOU staff requesting IT services. Student’s writing competency will increase by creating documentation and training materials. Students will learn industry knowledge about PC-compatible hardware, Help Desk functions, and software installation.
Professional Development:	Student employees are provided on-the-job training with configuring computer equipment in a networked environment and various software applications.
Summary of Job Duties/Responsibilities/Essential Functions:	– Help Desk support via phone and electronic inquiries –  PC-compatible hardware transport (up to 50 lbs) setup and troubleshooting assistance –  Software installation according to security and licensing guidelines –  Documentation development and maintenance for projects –  Microsoft Office, web browsers, Adobe Acrobat and other software applications support –  Additional duties as assigned by IT staff such as clerical tasks supporting the department
Minimum Qualifications:	–  Enrollment in at least 6 undergraduate credits at EOU; 9 graduate credits –  In good academic standing
Preferred Qualifications:	– Knowledge of Microsoft Office, Google Suite – Basic hardware/software troubleshooting
Desired Knowledge, Skills & Abilities:	–  Interpersonal skills and customer service experience –  Experience with computing equipment and effectively using problem-solving skills
Required Application Material:	– Resume
Send Application Materials To:	Le Anne Slippy; lslippy1@eou.edu
Job Opening Date:	11/01/2024
Job Closing Date:	Open until Filled
First Day of Application Review:	11/15/2024
Estimated Start Date:	12/04/2024
Special Message	Eastern Oregon University is an EEO Employer and welcome applications from women, members of historically underrepresented minority groups, US Veterans, and persons with disabilities. EOU is committed to providing equal opportunity in its recruitment, admissions, educational programs, activities and employment without illegal discrimination on the basis of age, color, disability, national origin, race, marital status, religion, sex, sexual orientation, gender identity, gender expression or any status as protected by state or federal law.
Position Description (PDF)	Under Construction