IT Equipment Systems Student Technician
This position offers hands-on experience in the area of IT support and will expand the student’s technical skills, professionalism, problem-solving, and learning how to work in a fast-pace, independent work environment. Student employees enjoy a supportive atmosphere and gain experience working with clients and meeting their equipment needs.
| Supervisors Name & Title | Le Anne Slippy, Assistant Director of Information |
| Student Job Title | IT Equipment Systems Student Technician |
| Department | Information Technology (IT) |
| Position Funding | Federal Work Study |
| Number of Student Positions | 1 |
| Job Category | Regular Student Employment |
| Job Level & Compensation/Wage | $14.20; Level 2 |
| Job Location | On-Campus; In-Person |
| Job Duration | Academic Year |
| Type of work schedule | Flexible schedule |
| Estimated numbers of hours per week | 6 to 8 hours per week |
| Experiential Learning: | Students will apply communication concepts by interacting with the department staff and EOU staff requesting IT services. Student’s writing competency will increase by creating documentation and training materials. Students will learn industry knowledge about PC-compatible hardware, Help Desk functions, and software installation. |
| Professional Development: | Student employees are provided on-the-job training with configuring computer equipment in a networked environment and various software applications. |
| Summary of Job Duties/Responsibilities/Essential Functions: | – Help Desk support via phone and electronic inquiries – PC-compatible hardware transport (up to 50 lbs) setup and troubleshooting assistance – Software installation according to security and licensing guidelines – Documentation development and maintenance for projects – Microsoft Office, web browsers, Adobe Acrobat and other software applications support – Additional duties as assigned by IT staff such as clerical tasks supporting the department |
| Minimum Qualifications: | – Enrollment in at least 6 undergraduate credits at EOU; 9 graduate credits – In good academic standing |
| Preferred Qualifications: | – Knowledge of Microsoft Office, Google Suite – Basic hardware/software troubleshooting |
| Desired Knowledge, Skills & Abilities: | – Interpersonal skills and customer service experience – Experience with computing equipment and effectively using problem-solving skills |
| Required Application Material: | – Resume |
| Send Application Materials To: | Le Anne Slippy; lslippy1@eou.edu |
| Job Opening Date: | 11/01/2024 |
| Job Closing Date: | Open until Filled |
| First Day of Application Review: | 11/15/2024 |
| Estimated Start Date: | 12/04/2024 |
| Special Message | Eastern Oregon University is an EEO Employer and welcome applications from women, members of historically underrepresented minority groups, US Veterans, and persons with disabilities. EOU is committed to providing equal opportunity in its recruitment, admissions, educational programs, activities and employment without illegal discrimination on the basis of age, color, disability, national origin, race, marital status, religion, sex, sexual orientation, gender identity, gender expression or any status as protected by state or federal law. |
| Position Description (PDF) | Under Construction |
