Mountie Hub Basics

What Is Mountie Hub?

Formerly known as Webster, Mountie Hub is the online student access portal for things like registration, grades, billing information, holds, and financial aid. Use Mountie Hub to register for classes, check grades, review account information, accept or decline financial aid offers, and find holds or requirements that must be satisfied before receiving financial aid. Students have immediate access to their information, 24 hours a day.

You can learn more about Mountie Hub and how to log into it by browsing the IT Knowledgebase. Start by clicking here.

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Financial Aid

This section is where you can access your financial aid and view holds or requirements.

To find out if you have any requirements or holds that may delay your financial aid select the following links:

1. Financial Aid
2. Financial Aid Dashboard

There are two areas in Mountie Hub that display holds. However, only one of them shows financial aid holds. The other is only for registration holds.

To find out if there are funds posted to your account:

1. Student Accounts
2. Account Summary or Account Summary by Term

If you have a negative balance, it means you have a refund coming. You can call or visit the Student Accounts Office to have a refund released to you.

To accept your financial aid:

Click on the following:

1. Financial Aid
2. Financial Aid Dashboard
3. Award Offer [tab] (make sure that the award year selected in the upper-right is for the correct academic year)
4. Scroll down to Options to Pay Net Cost and accept and submit for your available options.
5. Call us if you have any issues.

General Services

This section can be used to view or update your address, phone number, email addresses, and emergency contact information.

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